Shipping – Dephect
FREE UK SHIPPING / ORDERS OVER £40

Shipping

COVID-19 UPDATE

The NHS and WHO have advised that there is no evidence of COVID-19 being spread by contamination of commercial packages. Our team are working hard to get your orders picked, packed and dispatched in the most hygenic and safest way possible. However, orders may take a little longer to be dispatched, and a little longer to be delivered, so please bear with us during these difficult times. As always we are very grateful for everyone that chooses to shop with us, and we hope that you and your loved ones stay happy and healthy.  

UK SHIPPING CHARGES

    • UK standard shipping: 2-5 days is £2.50 or free if you spend £40+
    • UK next day shipping: £5 flat rate, orders must be placed before midday, orders placed on Friday will be delivered on Monday (unless it's a Bank Holiday). 
    • International shipping: costs vary depending on your order value and location. Please add your items to cart and enter your address for an accurate quote. 

    • Please note that orders are not dispatched on weekends or Bank Holidays.

UK SHIPPING

We dispatch most UK orders via Royal Mail (larger orders may be sent via courier). Orders are usually dispatched within 24 hours of receiving your order unless we are experiencing a higher volume of orders at certain times of year, such as Christmas, when we are on sale, or running a promotional offer. We aim to dispatch all orders as soon as possible but please allow up to 5 business days for dispatch. Delivery times can vary depending on the service used but on average it takes 2-5 days for delivery from when your order is dispatched. However, sometimes deliveries can be slow due to unforeseen circumstances beyond our control, so please allow up to 14 working days for your delivery to arrive. Please note we do not dispatch orders at the weekend as our warehouse is closed. 

INTERNATIONAL SHIPPING CHARGES

All express international deliveries are sent via DHL. Standard tracked deliveries are sent using a variety of different postal services and couriers. Orders are usually dispatched within 24 hours of receiving your order unless we are experiencing a higher volume of orders at certain times of year, such as Christmas, when we are on sale, or running a promotional offer. We aim to dispatch all orders as soon as possible but please allow up to 5 business days for dispatch. Delivery times vary depending on your location and will be displayed at the checkout. Please note we do not dispatch orders at the weekend as our warehouse is closed.